Virtual College Masthead
Virtual College Home>Technical Support>Courseware Information> ANGEL Learning Pop-up Information


ANGEL and Pop-ups:

If you are having problems on campus opening items such as quizzes, email  or accessing any part of your ANGEL classroom it may be the result of a pop-up blocker.  The pages in ANGEL are recognized by your browser as pop-ups and by doing the following procedures you will be able to turn off the blockers to allow for ANGEL to function properly.  This may also correct a problem you are having on your home computer.

Tool Bars and Pop-ups:

Please beware that any special toolbars you may download such as: Yahoo, Google, MSN, AOL, Pop-up Stopper Professional, and  Pop-up Cop contain Pop-up blockers automatically and you will need to disable them to access your ANGEL class.   Some companies including ANGEL as well as others use the pop-up technology to deliver their course materials.  In addition to pop-up blockers you may have problems opening a quiz if you are accessing the quiz outside of the time frame indicated by your instructor. Instructors grant access to quizzes within specific time frames and you will not be able to open a quiz that is not yet available or you have missed the deadline. Another issue that may come up is that the page may be either minimized or hiding behind a more recently opened window. Please see the task bar on your computer to insure that the correct window is open.

MAC Users

Activate and deactivate pop-up control by holding the CTRL Z key while clicking on a link. A recent upgrade now supports the Chrome and Safari browsers. If you experience problems with either of these browsers please download Firefox which is supported by ANGEL (see links below)

Windows Users

Activate and deactivate pop-up control by holding the CTRL key while clicking on a link. In addition to this keyboard shortcut, you can also add sites to an allow list by right-clicking on your Pop-Up Stopper icon and go to Preferences / Allowed Pop-Ups.

You will have an icon in your system tray next to your clock, indicating pop-up control is enabled. Double click Pop-Up blocker's icon to bring up the options window and turn it on/off. Remember, you can always hold the CTRL, Shift or ALT keys while clicking a link to allow that window to open.

To allow popups for ANGEL in Firefox

  • Go to the Tools menu and click on Options, this will bring up the browser Options dialog box.
  • Click on the Content tab and you will see the following dialog box. You will be able to uncheck the "Block Popup Windows" box or you can check the "Allowed Sites" and enter the WebCT Classroom URL as an allowed site.

Screen capture of pop up managagement tab

To allow pop-ups for ANGEL in Internet Explorer 

  • Go to the Edit menu and click on Preferences, to bring up the browser Preferences.
  • At the top of the window under the Category field, click on the arrow  for Privacy & Security, this turns the arrow downward; click on Popup Windows. On the right hand side, under Popup Windows, uncheck where it says Block unrequested popup windows, this is checked by default.

Screen capture of Internet Explorer Pop Up options

If you are unable to get ANGEL to work on your home computer using Internet Explorer  you can download the Firefox browser for free and follow the instructions above to disable the pop-up blocker. We have discovered that by simply changing to a different browser ANGEL may work better with your current computer settings.

Right Arrow Return to ANGEL Support Index

NSCC Star logo image  Distance Learning @ North Seattle Community College | e-Learning News Feed
  Email NeLSC:  Phone: 206 934.3738  
 2011 - 2012 Virtual College Disclaimer